Welcome to Journivo. These Terms & Conditions (“Terms”) govern your access to and use of our website and digital marketing services. By accessing our website or engaging our services, you agree to comply with and be bound by these Terms. Please read them carefully before proceeding.
1. Acceptance of Terms
By using our website, placing an order, or engaging with Journivo’s services, you confirm that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy, Refund Policy, and Service Policy.
2. Services Offered
Journivo provides digital marketing services including, but not limited to, SEO, Social Media Optimization (SMO), PPC advertising, content marketing, email marketing, and web design/development. The scope of services will be defined at the time of order confirmation or agreement.
3. Client Responsibilities
Clients agree to:
- Provide accurate, complete, and up-to-date information required for service delivery
- Grant necessary access to relevant accounts (website, social media, ad platforms, etc.)
- Respond to communications, approvals, and feedback in a timely manner
- Make payments as per the agreed terms and schedule
Delays or issues arising from incomplete information or lack of client cooperation are not the responsibility of Journivo.
4. Payments
- Payment terms (advance, partial, or milestone-based) will be communicated and agreed upon before project commencement.
- All applicable refund terms are governed by our separate Refund & Cancellation Policy.
- Late or incomplete payments may result in suspension of ongoing services.
5. Project Timelines
Estimated timelines will be shared at the start of the project. While we aim to meet all deadlines, timelines may be affected by factors such as client delays, scope changes, third-party platform issues, or search engine algorithm updates.
6. No Guaranteed Results
Journivo follows industry best practices and proven strategies; however, we do not guarantee specific rankings, traffic numbers, or results, as these are influenced by external factors such as market competition, platform algorithms, and industry changes beyond our control.
7. Intellectual Property
- All strategies, content, designs, and materials created by Journivo remain our intellectual property until full payment is received.
- Upon full payment, ownership of the final deliverables will be transferred to the client, unless otherwise agreed in writing.
- Clients must ensure that any content or material they provide does not infringe on third-party copyrights or trademarks.
8. Confidentiality
Both parties agree to keep sensitive business information, strategies, and data shared during the course of the project confidential, and not disclose it to third parties without prior written consent.
9. Limitation of Liability
Journivo shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to loss of revenue, data, or business opportunities, except where required by law.
10. Termination of Services
Either party may terminate the agreement by providing written notice. Any applicable refunds or dues will be settled as per our Refund & Cancellation Policy.
11. Third-Party Tools & Platforms
Our services may involve the use of third-party tools and platforms (such as Google, Meta, analytics tools, etc.). Journivo is not responsible for any changes, downtime, or policy updates made by these third parties that may impact service delivery.
12. Amendments to Terms
Journivo reserves the right to update or modify these Terms & Conditions at any time. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of [Insert Country/Region], without regard to its conflict of law provisions.
14. Contact Us
For any questions regarding these Terms & Conditions, please contact us at: